Frequently Asked Questions

Everything you need to know about bringing luxury to your home.

What is the typical delivery timeframe for furniture?

Most of our handcrafted furniture pieces are delivered within 7-14 business days. Custom orders or larger upholstery items may take up to 4-6 weeks depending on your location and regional carrier schedules.

Does CASA BELLA offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics network to include international destinations in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier portal where you can monitor your shipment's progress in real-time.

Are your materials sustainably sourced?

Yes, CASA BELLA is committed to sustainability. We prioritize FSC-certified woods, organic textiles, and eco-friendly dyes to ensure our products are as kind to the planet as they are beautiful in your home.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.