Returns & Exchanges

At CASA BELLA, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help you find the right exchange or process a seamless refund.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original CASA BELLA boxes, ensuring all protective padding is included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing